Privacy Policy for WRIO Ltd. Ecosystem

Last updated: July 16, 2025

Introduction

This Privacy Policy describes the policies and procedures of WRIO Ltd ("the Company", "We", "Us", or "Our") on the collection, use, and disclosure of Your information across our entire ecosystem of services, including our main website (wr.io) and all related subdomains and services like BizCom (bizcom.wr.io) and Sonar (sonar.wr.io). It also informs You about Your privacy rights and how the law protects You.

By using any of our Services, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions.

Definitions

For the purposes of this Privacy Policy:

• Account means a unique account created for You to access our Services.
• Company refers to WRIO Ltd, 128 City Road, London, EC1V 2NX, United Kingdom.
• Cookies are small files placed on Your device. This term includes similar technologies like localStorage.
• Country refers to: United Kingdom
• Personal Data is any information that relates to an identified or identifiable individual.
• Services refers to the websites, applications, and functionalities provided by WRIO Ltd, including but not limited to wr.io, bizcom.wr.io, and sonar.wr.io.
• Service Provider means any natural or legal person who processes data on behalf of the Company.
• User (or "You") means the individual or legal entity using our Services.
• Usage Data refers to data collected automatically from the use of the Service.

Our Commitment to Data Protection

We are committed to complying with applicable data protection laws, including the General Data Protection Regulation (GDPR), the UK GDPR, and the California Consumer Privacy Act (CCPA). Our privacy practices are built on the principles of transparency, user control, and data minimization.

Data We Collect and How We Use It

Information You Provide to Us

• Account Information: When you create an Account on any of our Services, we collect your email address, name, and any other information required for registration. We use this to manage your account, provide customer support, and communicate with you about the Service.
• Communications: When you contact us directly, we may receive additional information you provide, such as your phone number or the contents of your message.

Usage Data & Tracking Technologies

• Essential Cookies & Local Storage: We use strictly necessary cookies and localStorage to provide core functionalities, such as keeping you logged in and securing your account. These are essential for the Services to function.
• Analytics & Performance Cookies: We use third-party services like Google Analytics to help us understand how our Services are used. These non-essential cookies are only placed on your device if you provide explicit consent through the cookie consent banner. Your consent, once given, may apply across all our Services (*.wr.io) for a seamless experience.

Data Processed by Specific Services

Some of our Services process additional data to perform their function. For detailed information on data processing for a specific service, please refer to its dedicated privacy policy:

• Sonar Privacy Policy: https://sonar.wr.io/public/legal/privacy

Sharing and Transfer of Your Personal Data

We may share Your personal information in the following situations:

• With Service Providers: With trusted partners who perform services for us, such as cloud hosting (e.g., Cloudflare, AWS) or analytics.
• For Business Transfers: In connection with a merger, sale of assets, or acquisition.
• With Your Consent: For any other purpose with your explicit consent.

Your information may be transferred to — and maintained on — computers located outside of Your jurisdiction. We ensure that your data is treated securely by using service providers that implement adequate safeguards, such as Standard Contractual Clauses (SCCs).

Your Data Protection Rights (GDPR & CCPA)

You have comprehensive rights regarding Your Personal Data.

• Right of Access: You can request a copy of the personal data we hold about you.
• Right of Rectification: You can request that we correct any inaccurate personal data.
• Right to Erasure ('Right to be Forgotten'): You can request that we delete your personal data.
• Right to Restrict Processing: You can request that we limit how we use your data.
• Right to Object to Processing: You can object to us processing your data.
• Right to Data Portability: You can request your data in a structured, machine-readable format.

To exercise these rights, please contact us at [email protected]. We respond to all requests in accordance with applicable data protection laws, typically within 30 days.

General Provisions

• Children's Privacy: Our Services do not address anyone under the age of 13. We do not knowingly collect personal data from children.
• Links to Other Websites: Our Services may contain links to other websites. We have no control over and assume no responsibility for the content or privacy practices of any third-party sites.
• Changes to this Privacy Policy: We may update this policy from time to time. We will notify registered Users of any material changes by email or by a prominent notice on our Services.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: [email protected]
• Mail: WRIO Ltd, 128 City Road, London, EC1V 2NX, United Kingdom